(easy as 'one - two - three' ! )
ONE, Contact us by e-mail or phone to verify that we have the items... and when all is confirmed, TWO, Print or type your order (grocery list style) including your mailing address and THREE, send the order, the payment and your address to:
Fred Lohman Co. 3405 N.E. Broadway Portland, OR 97232 U.S.A.
Orders for parts and supplies are generally mailed within 7 days.
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( It is NOT necessary to verify the availability of MAINTENANCE KITS...as they are always in Stock.)
The KIT plus Domestic Postage (total) is only $55
International shipping cost for the kit: please inquire.
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More important stuff..... WE are the only Japanese Sword Company in the USA to offer a full line of high quality parts and materials plus a complete sword restoration service that includes sword polishing, a handle wrapping service and Saya (scabbard) making.
Our shop is not open to the public. Our 'closed door' policy provides us with the time to make all of the great parts and provide the exclusive services that we offer. To insure that you will have your parts when you want them, don't wait until the last minute... Please plan ahead !
TO ORDER: (much of the following is repeated elsewhere) Please send an E-mail to verify the availability and the cost of the desired items or services. Maintenance kits are ALWAYS in stock and ready for mailing and therefore, are not necessary to verify. If you call and the phone rings on and on, we may have left the shop and forgot to take the 'cell' . . or we may be out of the country.
Please call back or send an E-mail. (Please, no calls before 8 AM or after 6 PM, WEST COAST TIME.)
E-MAIL:
If you send a message and we do not respond quickly, please submit the e-mail again
2 or 3 times until we do reply as viruses and computer crashes have been
responsible for many many E-mail losses in the past and we expect it will happen again.
MOST IMPORTANT: When you order parts, please identify them
by using both a 'part number' & 'description'.
Again, please do not send an order without confirming by phone or e-mail
that we have what you want. After verification, type or print your
order in the form of a simple 'grocery list'.
It will help us avoid sending the wrong items. (include your payment
and your clearly written or typed return mailing address).
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PAYPAL IS AVAILABLE TO 'INTERNATIONAL' BUYERS ONLY.
A 7% fee must be added. Also available: Bank Checks, Money Orders, Western Union or Moneygram.
Not available are Credit cards and 'wire (bank) transfers'.
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PAYPAL is NOT available to U.S. & CANADIAN BUYERS. While we CANNOT accept Paypal, Credit cards or Bank wire transfers,, we DO accept the most common forms of payment such as PERSONAL CHECKS, MONEY ORDERS, Postal Money Orders, Moneygram, Western Union, CASH and Company checks.
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PRICES: When you find the time to go through the entire website pages, you will say to yourself: "wow", these guys sure have a large site and a whole lot of things than I do not see anywhere else (true)..... and at prices that are very reasonable (true) and, they still maintain a high level of quality" (again, true). You will be asking yourself: "Why are their prices so reasonable'?
The answers to your question are simple: Instead of buying our products from someone else to resell to you, we actually make it ourselves. About 99% of all of the products displayed on our web-site are made in our work shop. We are not part-time unemployed victims of the bad economy 'doing this today until I find a 'real' job'. We take our business seriously because we are professionals. We apply learned technical skills that enable us to make up to 500 pair of Menuki at one time and these skills both save us time and provide you with the highest quality and at prices not offered anywhere else.
Other sellers offer modern poorly made Menuki and Fuchi Kashira sets at prices up to $400 or more, prices that often approach and in some cases exceed the cost of genuine Japanese antique sword parts. Their quality is often lower than what we offer and when things are made by hand, one at a time, naturally you will pay more. Our continued success is guaranteed by those who recognize and appreciate a higher level of workmanship and a wider selection of genuine Japanese designs that are not available anywhere else.
You have our assurance that we thoroughly inspect each and every part you order to insure that high standards are maintained before any part of your order leaves our shop. We are the only company (to my knowledge) that provides a lifetime guarantee on our parts. We guarantee that each of our parts will provide you with a lifetime of functional usefulness or it will be replaced, free... at no charge.. and no questions asked (sans purposeful abuse).
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SHIPPING: Because of the increased postal charges and insurance, small sized domestic orders that will fit into a 'document mailer envelope' will cost only $5 but where risk is involved (apartment buildings, etc) it is best that another $3 be spent for Insurance. Canadian and European shipments of small items such as a Tsuka, an Ito order or Tsuba and other physically small parts will cost only $15 for Global Priority postage.
SENDING SWORDS If you are sending your sword for repairs, please make a detailed list of what repairs you want to have made to the sword and always, include all of your 'contact' information and secure it to the sword handle (rubber band, tape, etc)
Never send a bare blade without reading our shipping instructions. If your sword does not have a Saya (scabbard) with handle securely attached, let us know and we will e-mail safe packaging instructions that will insure your swords safe arrival. When mailing your sword, always include 'Insurance' to your shipment as it provides guaranteed delivery.
We try to mail orders on a daily basis and find that personal checks serve to delay shipment of orders until we receive bank clearance.
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PLEASE!
(Repeated
again for those who missed it the 1st time)
No phone calls before 8:00 A.M. or after 6:00 P.M. (West coast time.)
ONE LAST NOTE ! As much as we all enjoy complaining about the Postal Service (EMS), I feel that among all other well known International carriers, the Postal Service does provide the best service at the lowest cost.
Call for details
(503) 282-4567
-or- write to:
E-mail Us
FRED LOHMAN Co. -
3405 N.E. Broadway -
Portland, OR 97232 - 1818